Privacy Policy

1. Scope and Who We Are

This Privacy Policy explains how ILTN Holdings LLC, doing business as Omni Online Strategies ("we", "us"), collects, uses, shares, and protects information when you visit omnionlinestrategies.com (the "Site"), use our forms and tools, book a call, or contact us. For visitors in the European Economic Area, the United Kingdom, and Switzerland, we are the controller of this information.

This Policy does not cover how third parties collect or process your data on their own sites or services. If you click a third party link, including affiliate links, that third party's policies apply.

2. Information We Collect

A. Information you give us

• Contact form: name, email, phone, company, industry, business size (revenue range and number of employees), website, and your message.
• AI visibility scan and report requests: first and last name, work email, phone, company, and the website address you ask us to scan.
• Client intake: after you buy or engage us, the names, email, phone, company, website, competitors, areas served, and notes you send.
• Booking a call: when you book a free consultation or call, the booking calendar collects your name, email, phone, and chosen time. The calendar runs on our CRM, which is built on HighLevel and operated under our Omnily brand.
• Purchases: payments are processed by Stripe. We receive confirmation and billing details, not your full card number.

Please do not send us sensitive information such as health details, government identification numbers, or financial account numbers through our forms.

B. Information collected automatically

• Device and usage data: IP address, device and browser type, operating system, referring page, pages viewed, time spent, clicks, scrolling, and approximate location derived from your IP address.
• If you allow analytics, session replays and heatmaps that show how visitors move through pages, and the first page you visited and where you came from, saved in your browser so we can see which pages lead to inquiries.
• When you click Free Consultation or Book now, we add tags to the booking link that show which page you were on, so we know which page led to the booking.

C. Information from third parties

• Analytics and advertising providers may give us aggregated or event level data about visits and actions.
• Affiliate networks may give us data about referrals and conversions.
• Service providers (CRM, scheduling, email, and automation tools) give us logs related to forms and communications.

3. How We Use Information

• Providing and operating the Site, and responding to inquiries and booking requests.
• Scheduling and holding consultations and meetings, and communicating with you about your request.
• Delivering reports, purchases, and services you ask for.
• Sending administrative messages (confirmations and policy updates) and, where the law allows, marketing messages. You can opt out at any time.
• Measuring Site performance and improving pages, content, and tools.
• Showing our own ads to people who visited the Site, where you allow it or the law permits (see Section 6).
• Preventing fraud, abuse, and security incidents, complying with legal obligations, and enforcing our terms.

4. Cookies and Similar Technologies

We use cookies and similar technologies (pixels, tags, and browser storage). The list below shows what the Site uses. The lifespan of cookies set by Google, Microsoft, and Meta is set by those companies.

• omni_consent and omni_ads (set by us, necessary): remember your cookie and advertising choices. Kept for 12 months.
• Browser storage keys such as omniLeadBarHide, omniExitShown, omniTimedShown, and omni_consult_min (set by us, necessary): stop a prompt you closed from reappearing during your visit. Cleared when you close the tab.
• omni_first_touch in local storage (set by us, analytics): saves the first page you visited and where you came from. Created only if analytics is allowed. Stays until you clear your browser data.
• _ga and _ga_ cookies (set by Google Analytics, analytics): count visits and measure pages and clicks.
• _clck and _clsk (set by Microsoft Clarity, analytics): create session replays and heatmaps of how visitors use pages.
• _fbp and _fbc (set by Meta, advertising): used only if we turn on the Meta Pixel and you allow advertising. They let Meta recognize your browser for our ads.

Fonts. Our pages load the Inter font from Google Fonts. When a page loads, your browser requests the font from Google servers, which receive your IP address and browser details. This happens before you make a cookie choice because the page needs the font to display. Google's privacy policy applies to that request.

5. Your Cookie and Advertising Choices

• Visitors in the EEA, United Kingdom, and Switzerland: optional cookies and tags (analytics and advertising) do not load until you accept them in the banner. You can reject them, and you can change your choice at any time.
• Everywhere else: analytics load by default, and advertising loads by default if we have turned it on. You can turn either off at any time.
• Change your choice at any time: use the Your Privacy Choices link at the bottom of every page. Withdrawing a choice removes the cookies those tools set in your browser.
• Our region check is approximate. We decide whether you are in Europe from your browser's time zone, which can be wrong. If you are in Europe and see no banner, use Your Privacy Choices to turn analytics off, or email us.
• Browser controls: you can block or delete cookies in your browser settings. Blocking cookies may affect how the Site works.
• Global Privacy Control: see Section 14.

6. Advertising and Retargeting

We may advertise on Meta (Facebook and Instagram) to people who visited the Site. To do that we may use the Meta Pixel. The pixel lets Meta recognize your browser and receive page views and a few actions, such as clicking Book now or starting an AI visibility scan. Meta uses this data under its own policies.

• We load the pixel only if you allow advertising where the law requires it. Outside Europe, we load it unless you opt out or your browser sends a Global Privacy Control signal.
• We do not load it on pages about health conditions, on checkout or intake pages, or on this Privacy Policy and our Terms of Use.
• We turn off the pixel's automatic features, so it does not read what you type into forms.

Under some state laws, this kind of advertising counts as "sharing" personal information for cross context behavioral advertising or as "targeted advertising." You can opt out as described in Sections 5 and 14.

7. Affiliate Links and Attribution

We use affiliate links on some pages. When you click an affiliate link, the affiliate partner may set cookies or use tracking parameters to attribute referrals. We may receive compensation for qualifying purchases or actions.

We do not control the data practices of affiliate partners. Review the relevant third party's privacy policy for details.

8. How We Share Information

We share information in these circumstances:

• Service providers that help us run the Site and our business. They process data under our instructions or as their terms allow. They include Vercel (hosting), Supabase (database), HighLevel (CRM, email, forms, and scheduling), Google (Google Analytics and Google Fonts), Microsoft (Clarity), and Stripe (payments).
• AI and search providers used to produce AI Search Snapshots and scans, as described in Section 17.
• Advertising and marketing partners, including Meta if we turn on the Meta Pixel, and affiliate partners for referral tracking.
• Legal and compliance if required by law, subpoena, or court order, or to protect rights, safety, and property.
• Business transfers in connection with a merger, acquisition, financing, reorganization, or sale of assets.
• At your direction if you ask us to share information.

We do not sell personal information in exchange for money. Some privacy laws define "sale" or "sharing" broadly to include certain advertising and analytics arrangements. See Sections 6 and 13.

9. Data Retention

We keep personal information for as long as necessary to provide requested services or respond to inquiries, maintain business records (accounting, security, and dispute resolution), and comply with legal requirements. Retention periods depend on the type of data and the purpose. You can ask us to delete your information as described in Section 13.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and you use the Site at your own risk.

11. International Visitors and Transfers

We are based in the United States. If you access the Site from outside the United States, your information is transferred to, stored in, and processed in the United States and other countries where our service providers operate. Those countries may have different data protection laws. Where the law requires a transfer safeguard, we rely on the safeguards our providers offer, such as the Standard Contractual Clauses or participation in the Data Privacy Framework.

12. Legal Bases for Visitors in the EEA, United Kingdom, and Switzerland

• Consent: for optional cookies and tags (analytics and advertising) and for marketing messages where consent is required. You can withdraw consent at any time. Withdrawing does not affect earlier use.
• Contract and steps before a contract: to answer your inquiry, book a call, deliver a report, or provide services you buy.
• Legitimate interests: to run and secure the Site, prevent abuse, keep business records, and contact business visitors about relevant services, balanced against your rights.
• Legal obligation: to meet tax, accounting, and other legal requirements.

13. Your Privacy Rights

Residents of US states with privacy laws

Depending on your state, you may have the right to know and access the personal information we hold, correct it, delete it, get a copy of it, opt out of its sale or sharing and of targeted advertising, and not be treated differently for using these rights. In the past 12 months we have collected identifiers (name, email, phone, and IP address), commercial information (purchases), internet activity (pages and actions on the Site), approximate location, and professional information (company and job title), for the purposes in Section 3. We do not ask for sensitive personal information through our forms.

Visitors in the EEA, United Kingdom, and Switzerland

You may have the right to access, correct, erase, restrict, and receive a copy of your personal data, to object to processing based on legitimate interests or used for direct marketing, and to withdraw consent at any time. You may also complain to your local data protection authority.

How to use your rights

• To opt out of advertising or analytics, use Your Privacy Choices at the bottom of any page, or turn on Global Privacy Control in your browser.
• For any other right, email info@omnionlinestrategies.com with "Privacy Request" in the subject line. We may need to verify your identity first. An authorized agent may submit a request for you with proof of authority.
• We respond within the time the law allows, generally 45 days in US states that set a deadline and one month under European and UK law.
• If we deny a request, you may appeal by replying to our message with "Appeal" in the subject line. You may also contact your state attorney general or local data protection authority.
• Marketing emails: use the unsubscribe link or email us.

14. Global Privacy Control and Do Not Track

If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of advertising, sale, and sharing, and we turn advertising off. Where we have advertising turned on, the footer link shows that your signal was honored. There is no universal standard for "Do Not Track" signals, so we do not respond to them.

15. Third Party Links and Embedded Content

The Site may contain third party links, embedded videos, widgets, or integrations, including our booking calendar. These third parties may collect information directly from you. Their data practices are governed by their own policies.

16. Children's Privacy

The Site is not intended for children. We do not knowingly collect personal information from children, and we do not knowingly sell or share the personal information of anyone under 16. If you believe a child has given us personal information, contact us at info@omnionlinestrategies.com.

17. AI Search Snapshots and Publicly Available Data

Parts of the Site publish "AI Search Snapshots," an independent, recurring record of how publicly available AI models (currently including ChatGPT (OpenAI), Claude (Anthropic), and Perplexity) respond to local and other search style questions. To produce a snapshot, we submit a question to these third party AI systems and record which businesses, if any, each model names, together with publicly available sources associated with the answer. We may use third party search and verification services to check that a named business appears to exist.

The information captured in a snapshot is business level information, such as a business name, a public website address, a general location or service area, and whether a given AI model named that business. It is drawn from AI model output and publicly available sources. We do not create these snapshots by collecting personal information from you as a Site visitor, and a snapshot is not based on your browsing of the Site.

If a snapshot includes information relating to an individual (for example, a business that operates under a person's name), and you are that individual or an authorized representative, you may ask us to review, correct, or remove that reference by emailing info@omnionlinestrategies.com with "Snapshot Request" in the subject line. Because snapshots reflect third party AI output at a point in time, we cannot control how any AI model will describe a business in the future.

AI Search Snapshots reflect automatically generated, third party AI output that may be inaccurate, incomplete, or outdated, and they are not a ranking, endorsement, or verification of any business. See our Terms of Use for the full disclaimer that applies to snapshots.

18. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date shows when it was last revised. If we make a material change, we will post a notice on the Site. Continued use of the Site after an update means you accept the updated Policy.

19. Contact

Privacy questions or requests: info@omnionlinestrategies.com

Mail: 8 The Green, Suite 12581, Dover, DE 19901