13 GoHighLevel guides on texting compliance and consent, grouped by industry. Texting needs consent wording, A2P registration, and a working STOP and HELP, and some industries add HIPAA, Do Not Call, or advertising rules. The bottom line: the setup is similar across industries, and the differences are the message, the timing, and the rules, so pick your industry below.
Medical practices
- Can a medical practice answer missed calls with a text that stays HIPAA safe?
A medical practice can answer missed calls with a generic text that carries no health information. HIPAA, TCPA, and GoHighLevel steps. - Does a practice need the HIPAA add on before texting appointment reminders?
HIPAA names no add on, but a vendor that handles patient information is a business associate. When GoHighLevel's HIPAA add on is needed. - How can a practice send consent and financial policy documents for signature before a visit?
A practice can send consent and financial policy documents for e signature before a visit with GoHighLevel. ESIGN, HIPAA, and setup steps. - How do DOT compliance consultants track medical card expiration dates for 40 owner operators?
DOT compliance consultants can track medical card, annual driving record, and Clearinghouse due dates for 40 owner operators with GoHighLevel reminders. - Should a medical practice screen patients before asking for a review?
No. Screening patients before a review request is review gating, and replying to reviews can break HIPAA. OCR settlements and a safe workflow. - Should a practice website have a chat box that collects a patient callback number?
A practice chat box can collect a callback number if the vendor signs a BAA and the page warns against health details. OCR tracking rulings explained. - What consent language does a patient need to agree to before receiving text reminders?
Text reminder consent should name the practice, describe the messages, state frequency, rates, STOP and HELP, and warn about unencrypted texts.
Dental practices
- Are review requests to patients safe under HIPAA?
Asking dental patients for reviews is generally allowed. Replying with details and republishing are the risks. OCR penalties, FTC rules, and steps. - Do dental offices need the HIPAA add on to text patients?
Most dental offices are HIPAA covered entities and need an agreement with a CRM that holds patient data. Cash only offices differ. GoHighLevel add on facts. - Does a practice have a way to send consent forms and treatment estimates for e signature?
A dental practice can send consent forms and treatment estimates for e signature with GoHighLevel. Minors, sedation, and what needs a conversation. - What opt in wording lets a dental practice text patients?
Dental text consent needs two statements, one for appointments and one for promotions, plus STOP, HELP, and rates. Sample wording included.
Law firms
- Do law firms need consent to text a prospective client who called them first?
A caller who gave a number generally consents to related informational texts. Marketing texts need written consent, and A2P registration applies.
General guides
- How to Set Up GoHighLevel A2P 10DLC Registration for SMS Compliance
A2P 10DLC (Application to Person 10 Digit Long Code) registration is required for any business sending SMS messages from a 10 digit phone number in the United States..
The same topic by industry hub
- GoHighLevel for Medical Practices: all guides
- GoHighLevel for Dental Practices: all guides
- GoHighLevel for Law Firms: all guides
Questions people ask
Which GoHighLevel plan do I need?
According to HighLevel's pricing page as read by pricing guides in October 2026, Starter is $97 a month with 3 sub accounts, Unlimited is $297 a month with unlimited sub accounts, and Agency Pro is $497 a month and adds SaaS Mode. Usage such as SMS, calls, email, and AI is billed on top. See our GoHighLevel pricing guide.
Do I need A2P registration to text customers?
Yes. Business texting from a standard number needs A2P brand and campaign registration, plus consent wording, STOP and HELP handling, and a privacy policy. Our guide on GoHighLevel A2P 10DLC compliance walks through it.
Are the GoHighLevel links on this page affiliate links?
Yes. If you sign up through them we may earn a commission at no extra cost to you. We write the guides from the platform's documentation and our own builds, and we say where a rule or a limit applies.