Automate Everything by Omni · #4

Your reviews are broken.
This engine fixes them.

Automated review collection with a built-in reputation defense layer. Positive reviews get pushed public. Negative ones get intercepted. Every review gets an AI-drafted response. Everything runs without your team touching it.

n8n automationn8n GoHighLevel CRMGoHighLevel
Supabase databaseSupabase
OpenAIOpenAI
Gmail automationGmail
Twilio SMSTwilio
Google SheetsSheets
< 15 min
Average review response time
Scroll to explore the system
The Problem

Reviews are your most valuable marketing asset. And nobody's managing them.

⭐

Low Google review count

Happy customers walk away without leaving a review. You never ask, or you ask at the wrong time. Your competitor has 200 reviews. You have 14.

💣

Negative reviews posted publicly

A frustrated customer goes straight to Google. No one intercepted them. No one followed up. Now it's the first thing prospects see.

💬

Reviews going unanswered

Responses take days, if they happen at all. Google rewards businesses that reply fast. Your silence is costing you rankings and trust.

📊

Zero visibility into reputation

No dashboard, no sentiment tracking, no idea what customers actually think. You find out about problems when revenue drops.

Who Needs This

Built for businesses that live and die by reviews

Home Services
Med Spas
Dentists
Real Estate
Auto Dealerships
Restaurants
Franchises
Healthcare
Legal
HVAC & Plumbing
Multi-Location Retail
SaaS (G2 / Capterra)
The System

How the review engine works

Eight phases, fully automated. From the moment a service is completed to the moment a review becomes a marketing asset.

1
Smart Review Collection
Service completes → satisfaction check → positive customers get the public review link. Negative ones get a private follow-up. Reviews never go public without passing the gate.
GoHighLevel CRM trigger
CRM Trigger
Job marked complete
→
n8n automation delay
Smart Delay
1-5 day wait
→
Twilio SMS review request
SMS Gate
"Rate us 1-5"
→
OpenAI classification
AI Classify
Score → route
✓ Rating 4-5 — Push Public
Twilio positive review push
Send Review Link
Google direct URL
→
Supabase review tracking
Track Request
Timestamp + click
→
n8n review reminder automation
48hr Reminder
If no review yet
✗ Rating 1-3 — Intercept
GoHighLevel support ticket
Support Ticket
CRM task created
→
Gmail follow-up email
Personal Follow-Up
Rep assigned
2
Review Monitoring & AI Response
Daily cron job pulls new reviews from Google, Yelp, and Facebook. AI runs sentiment analysis, classifies risk level, drafts a personalized response. Negative reviews trigger instant escalation.
n8n daily cron review monitor
Daily Cron
Every 24hrs
→
Google Business Profile API reviews
Pull Reviews
Google + Yelp + FB
→
Supabase review database
Store Review
Source of truth
→
OpenAI sentiment analysis reviews
Sentiment AI
Classify + risk score
→
OpenAI AI review response generator
Draft Response
SEO + personalized
✓ Positive / Neutral — Auto-Respond
GoHighLevel review response approval
Manager Queue
Approve or edit
→
API
Post Response
Published live
✗ Negative / High Risk — Escalate
Slack alert negative review
Instant Alert
Slack + email
→
GoHighLevel CRM escalation task
CRM Task
Assigned to rep
→
OpenAI apology draft negative review
Apology Draft
Ready for review
3
Marketing Amplification Pipeline
Positive reviews don't just sit on Google. They get automatically pushed to your website, scheduled as social posts, inserted into email campaigns, and fed into ad creatives. Reviews become revenue.
Supabase positive review trigger
New 5-Star
Positive review stored
→
n8n review-to-marketing automation
n8n Router
Multi-channel push
→
WEB
Website Widget
Live testimonial
→
GoHighLevel email campaign reviews
Email Campaign
Footer rotation
→
ADS
Ad Creatives
Social proof copy
The Difference

Before vs. After

✕ Before Automation

✕14 Google reviews after 2 years in business
✕Negative reviews posted publicly with no warning
✕Responses take 3-5 days, if they happen at all
✕Reviews sit on Google doing nothing for marketing
✕No sentiment tracking, no dashboard, no reporting
✕Competitor has 4x your review count and rising

✓ After Automation

✓Review requests sent automatically after every job
✓Satisfaction gate intercepts unhappy customers first
✓AI-drafted responses posted in under 15 minutes
✓Positive reviews auto-pushed to website, email, and ads
✓Live dashboard with sentiment, velocity, and location data
✓Review velocity 3-10x within 90 days
The Result

What this engine actually delivers.

Joshua Leavitt — Omni Online Strategies
Joshua Leavitt
Founder, Omni Online Strategies
Reputation platforms like Podium and Birdeye charge $300-500/month for what this system does out of the box. The difference is this one is built around your CRM, your workflows, your team. Not a SaaS dashboard you pay rent on. The satisfaction gate alone changes everything. Instead of hoping customers leave good reviews and dreading the bad ones, you control the flow. Positive experiences go public. Negative ones get handled privately before they ever touch Google. That's reputation defense, not reputation monitoring.
3-10x
Review Growth
Within first 90 days
<15 min
Response Time
AI-drafted, human-approved
0
Surprise Negative Reviews
Satisfaction gate catches them first
24/7
Monitoring
Google, Yelp, Facebook — daily

Let's build your reputation engine.

Tell us about your business and where your reviews stand today. We'll take a look and see what we can build for you.

Get in Touch →